Booking Questions
How do I schedule a class?
1. Using the Class Booker calendar widget, tap on the date you're interested in.
2. Tap "Book" to the right of the class information. Hit "Next" on the confirmation page.
3. Create an account if you do not have one, or log in to your existing account.
4. For new students, proceed with checking out with one of our trial offers.
*For current students, remember that we create a recurring schedule for you based on your two ideal class days per week. As long as you haven't exceeded your allowable classes, you will be able to book a class with the same instructions above.
5. Make sure you're receiving your class reminders 24 hours prior to your chosen date. These should be delivered via text and email. If you are not receiving these reminders,
please contact us here!
How do I reschedule a class or schedule a make-up class?
1. Navigate to our Class Booker page here.
2. Tap "My Account" in the upper right corner of the Booker.
3. Log in with your sign in details.
4. Tap "Schedule" to view your current reservations. You may see an ongoing reservation for two particular days - we do this to ensure that your child will not be booked out of class.
5. If you only need to cancel or reschedule one class, simply hit "Cancel" on the desired class. Then return to the Class Booker and book the proper class for that week, or your desired make-up class date.
If you need to change your recurring reservation,
contact us here!
How do I register multiple children?
1. Read all instructions, then Click here for advanced setup.
2. At the link above, create your parent account by completing all required form fields under "Contact Information." Use parent name and contact info here.
3. Create a password login and select your reminder / alert preferences under "Account Information."
4. Click "Add New Family Members" in the final section and add the necessary info for each child you are registering. BE SURE TO CHECK THE BOX that says "Paid For By 'Parent Name.'"
You do not need to add additional email or phone information for your children.
5. After adding family members, scroll down to view and electronically sign our waiver. Hit "Create Account" to finish.
6. A "Billing Information" pop-up will greet you on the next page. Add your card information to be securely stored.
7. Navigate back to our
Class Booker. You may now select "Book" and register the children under your account for your chosen trial offers or classes.
Questions?
Email us here!
Account Management
How do I change my notification / reminder preferences?
1. Navigate to our
Class Booker page here
.
2. Tap "My Account" in the upper right corner of the Booker.
3. Log in with your sign in details.
4. Tap "Account Info" and scroll all the way down to "What do you want to hear about?" Here you may check and uncheck the necessary communication channels.
If you need to change your contact info itself, you may do so in the first section of "Account Info."
How do I update my contact information?
1. Navigate to our
Class Booker page here
.
2. Tap "My Account" in the upper right corner of the Booker.
3. Log in with your sign in details.
4. Tap "Account Info" and scroll to "Basic Info" to make the necessary changes.
