Make-Up Classes
NeoMotion allows missed classes to be made up within 2 weeks of the missed class.
If you miss a class, a digital "token" will automatically be credited to your Fullout account within 24 hours. Use these tokens to schedule your make-up promptly, as they automatically expire two weeks from the missed class.
Fullout will allow you to schedule up two weeks out from the date of scheduling. Thus, you effectively have up to 4 weeks to utilize your make-up token, as long as it is scheduled within two weeks of the missed date.
Eligible make-ups include classes missed due to travel, holidays, illness, inclement weather closings, etc.​
Step By Step Guide
Follow these step by step instructions to self-schedule a make-up class.
Step 1 - Locate the Family tab in Fullout.
Step 2 - Select the family member that needs the make-up.
Step 3 - Any available make-up tokens will appear under the profile photo. Tap to schedule. That's it!
This button either opens a browser, or the app if you have it downloaded.
Other Info
Other useful information regarding make-up classes.
The two week policy is our rule of thumb, and in times of continued inclement weather or other major circumstance, NeoMotion may extend the expiration of any make-up token.
The only time make-ups are not provided are for quarterly maintenance closings. These closings are at the end of each quarter, typically on weeks 13, 26, 39, and 52 of the year. The cost of your monthly tuition already factors in these four annual, week-long closings. These, and all other scheduled closings, can be found in the Bulletin section of Fullout.
Learn about Alerts & Bulletins here >>
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We understand that life is unpredictable, and we do our best to not be a "use it or lose it" kind of program. That said, please understand that our business incurs costs whether your child attends or not. If you experience circumstances that result in an accumulation of make-ups, or otherwise make it difficult to attend your chosen class times, please contact NeoMotion and we will do our best to work with you.